To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Myron Karp, 02/20/2025
I have a 2010 Mercedes B200 Turbo. The lines to the Turbocharger were cracked and leaking. A regular shop couldn't help me... the performance shops won't touch it (too old) so ... BAW in Burlington was my only hope to get the car back on the road. Since this model has been out of production for 10 years they had to source used parts and deal with Mercedes Germany to get me the parts that were needed to put the car back onto the road. Not an easy task. The job was done and the car runs like a charm. I love my B200... it a regular go-cart. So... if you have an older German Car... take it to BAW... They get the job done!
