To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Paul Kane, 11/13/2025
Met with team members at Burlington Auto works last week. Assisted me with selction of winter tires and rims. Booked me for swap today. They were able to efficiently complete the job request accomadating the fact I came from out of town. In conjunction they provided further guidance on the care of my vehicle in prepartion for the winter season. Top drawer service and attention to detail. Well doen gentlemen.
